Question 1

How much cash can I withdraw at a Post Office counter?

Accepted Answer

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Question 2

Do I get charged for making cash withdrawals at Post Office?

Accepted Answer

No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.

Question 3

How do I deposit a cheque at Post Office?

Accepted Answer

To deposit a cheque, you’ll need to bring the following to your nearest branch:

*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.

Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.

Question 4

Why did my Post Office refuse to issue change?

Accepted Answer

If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.

You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.

If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.

To get more information about your bank’s services and Change Giving, contact them directly.

Question 5

What is the Post Office Change Giving service?

Accepted Answer

If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.

Victoria Road Post Office

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Frequently Asked Questions About Victoria Road Post Office

How much cash can I withdraw at a Post Office counter?

Do I get charged for making cash withdrawals at Post Office?

How do I deposit a cheque at Post Office?

Why did my Post Office refuse to issue change?

What is the Post Office Change Giving service?

Brand Certified Facts from Victoria Road Post Office